Privacy Policy
We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection Act
1998).
We collect information about you for 2 reasons: firstly, to process your order
and second, to provide you with the best possible customer service.
We will give you the chance to refuse any marketing email from us in the future.
The type of information we will collect about you includes:
Your name
Address
Phone number
Email address
Credit/debit card details (we do not personally collect or store this info on
our server, this is done by Protx
Ltd our secure payment provider)
We will never collect sensitive information about you without your explicit
consent. This information is collected in confidence and will never be passed
onto or sold to a third party.
The information we hold will be accurate and up to date. You can check the
information that we hold about you by emailing us. If you find any inaccuracies
we will delete or correct it promptly.
We may use technology to track the patterns of behaviour of visitors to our site.
This can include using a "cookie" which would be stored on your browser. You can
usually modify your browser to prevent this happening. The information collected
in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us via the
form on our 'contact' page.
Our secure certificate is provided by Comodo, a leading provider of SSL secure certificates.
Payments
We accept payment by most major credit or debit cards. These are processed
online using the Protx secure payment service. Prices are shown in Great British
Pounds Sterling. Cards are processed immediately using the Protx secure system.
Please do not send credit card details by e-mail. If you have any queries
about making payments please contact us using our support form
We reserve the right to amend prices without
notice.
VAT Charges
Where necessary VAT is included in the prices shown on our website and
communications, unless specified otherwise.
Credit Card Security
It's because Ltd uses
Protx
Ltd to collect and process credit card details. We do not collect, or store,
any credit card details ourselves.
The Protx payment system uses a combination of established and innovative
techniques to ensure the security and integrity of all sensitive data. Their
internet facing web servers are certified by Verisign, this ensures that no
third parties can impersonate Protx to obtain secure information.
The transfer of the less sensitive transaction details from the our web site
to Protx is encrypted and digitally-signed. This ensures that the information
passed is secure and tamper-proof.
Any communication between the customer and Protx is encrypted, using Secure
Socket Layer (SSL), to the maximum strength supported by the customer's browser.
The customer is also protected from fraudulent use of their card in a "card not
present" environment, by their card issuer.
All data stored on Protx systems is held on encrypted and highly secured
databases. Protx are regularly audited by Visa and MasterCard to ensure that
their systems conform to the latest security standards.
Using the Protx system, your credit card information remains safely in the
hands of you and Protx. No-one else has access to this.
Despite this attention to security we do understand that some people prefer
not to enter their details online. If you have such concerns please contact us
to arrange payment by alternative methods.
Right to refuse service
We reserve the right to refuse or cancel any order at any time. If
payment has already been received and we exercise this right, a refund will
be made for any monies taken.
Customer Services
If you have any comments or questions about an order, or our products in
general please don't hesitate to contact us
Ownership
This store is operated by: Steve & Cathy Monkley
Trading as Marcle
Leisure.co.uk
Address Details;
Marcle Leisure.co.uk
Much Marcle
Nr. Ledbury
Herefordshire
HR8 2NB
Tel. : 01531 660 797
Fax. : 01531 660 462
UK VAT No. 884-6234-92
Disclaimer
We try to provide accurate descriptions and technical information for all the products on our
site, and try to keep this information up to date. However, we cannot guarantee
the accuracy of the descriptions or images, and cannot accept responsibility for
possible errors.
Errors and Omissions
We make efforts to ensure the accuracy of the information published on
our web site. If an error is made, we reserve the right to refuse or cancel
any orders placed for products affected by the error.
Deliveries & Returns
For delivery & returns information, click here
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