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Marcle Leisure for motorhome, caravan and marine accessories

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Customer Comments
Below is a selection of our customers comments, if you wish to make your own, please feel free...

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Comment by:  David
Dear Steve & Cathy. I recently purchased a Dunlop Air Suspension kit from you,Service & delivery were excellent I had a problem with one of the units, I contacted Steve and the unit was replaced within 2days. Since then I have used the Motorhome for a holiday both my Wife and I are very pleased with the improvement to the ride quality. Thanks again David.
Comment by:  Richard Stevens
Many thanks for my recent delivery of the Dunlop semi air suspension units. I fitted them with great ease and have now tested, for several days, on our pot hole riven roads which in the past pre air suspension fitment was a jarring experience but now these new air suspension units have made a remarkable difference to the comfort sustained whilst trying to drive over these roads. I was sceptical before buying them not expecting much improvement but I am totally pleased with the performance so much so am looking to fit air suspension to the front. Can you supply them for a Ducato 2008 vintage? ----------------------------------------------------------------- Dear Richard, Sorry for the slow reply, we don’t check the testimonials page very often. Thank you for the compliments, we’re very pleased all went well and that your pleased with the results. Regarding the 2008 (X250 chassis), we can supply kits for the leaf sprung vehicles and the AL-KO sprung chassis. If you have any further questions, please don't hesitate to get in touch. Kind regards Steve
Comment by:  Pete
Thanks for a very speedy service. PS Hopes for a specially speedy recovery also come with this..
Comment by:  RG
Received and fitted air suspension units. Made a big difference to the ride of vehicle, and the main thing is that it has raised the rear end of the motorhome considerably and takes the load off the rear leaf springs. Fitted them myself following your very clear instructions. First side took 4 hours, second 3 hours from start to finish. No problems and well pleased. Good service from Marcleliesure, units very well made and good value for the money considering the improvement in ride height which is a problem on the Peugeot boxer based motorhomes. Basically, leaf springs are not man enough for the weight of body let alone when fully loaded. Many thanks
Comment by:  Mick
Hi Steve,

The inverter and camera system have both arrived safe and sound.

Many thanks for your assistance and efforts over the last weeks, they are greatly appreciated.

I would not hesitate to recommend you to any of my fellow campers.

Kind regards

Mick

Comment by:  mick hicks
Steve-just to say that the replacement SOG filter housing was delivered today-I must thank you for your help in finding and delivering the part so quickly I can now depart on holiday tommorow knowing i will not leave a nasty smell somewhere-best wishes -
Comment by:  Ruth
Dear Steve,

Just to let you know; the bike arrived on Friday (very quickly, as I only ordered it on Wednesday evening!)

It is in perfect condition as far as I can see.

Thank you very much,

Best wishes,

Ruth

Comment by:  Ray Bawden
Steve & Cathy Received and fitted air suspension kit to my Tabot Motorhome, what a great improvement to handling and stability. Thank you for a very prompt and efficient service, i would not hesitate to use your services again and would highly recommend you to others Regards Ray
Comment by:  Anita
Hi Steve,

Eureka ! Thanks so much & congratulations on putting together such a clear & informative guide.

Regards

Anita
Comment by:  Peter
My order arrived the very next day, what fantastic service.

Many thanks

Peter
Comment by:  peter c
thanks for the prompt service fitted my swivel seat base in less than 1hour also fitted corner steadies with little fuss excellent products
Comment by:  Mike
Steve,
Marcle performance - brilliant! Quick response to queries, very quick delivery and reassuringly quality swivels. 10/10. I am still waiting for an answer from one of your competitors to my query, so you got the business, even though you might have been slightly more expensive.
Regards
Mike
Comment by:  S&G
Hi everyone, I just wanted to say what fantastic blinds and flyscreens!! Mind you, the fitter did a good job too. Thank you very much for updating our camper, regards S&G
Comment by:  M.
Good Morning Just a quick line to say thanks for the Rimis Blinds they are now on my M/H and look lovely. Many thanks for your promt service yet again, a service you can be proud of. Gegards M.
Comment by:  allan
Many thanks for an excellent and swift service. Will use you again for sure.
Comment by:  mandy
order recieved on thursday .8.3.07 firestone air assisted suspension fiat ducato 1994

already on motorhome

great thanks mandy
Comment by:  Mr A G P Cotton
Many Thanks what a easy firm to deal with "THE BEST" My water pump failed on my 5th wheeler one phone call at lunch time new pump arrived and was fitted my 1300 next day
Comment by:  John
Dear Steve

As discussed have just placed an order on line for the element.

Many thanks indeed for the prompt and efficient service

Best regards

John
Comment by:  Richard
Dear Steve & Cathy,

Product (Polarity changeover switch) arrived yesterday a.m. - fantastic service just 2 days from ordering. You promised max 4 days you achieved half of that - wish all traders were as efficient!

Many thanks,

Regards,

Richard
Comment by:  kam
What service ! fast is not the word order 1 day there the next, nothink is to much trouble.Will be using Marcle Leisure again and will be recomending it to others.
Comment by:  Mike B
Hi, Many thanks. A hard to find product in stock at a competitive price and delivered within 24 hours. Service doesn't get much better than that. Best wishes Mike
Comment by:  Roy
Hi,
I received my order today. Thank you for such excellent service - very impressive. I'm sure I will purchase from you again.

Regards,
Roy
Comment by:  Tom Grabowski
Hello, I would just like to say thank you ever so much for sorting out our suspension. It's so nice to be able to pull away straight away without having to wait 10 minutes for it to inflate and it feels like we're floating around on a cloud. I don't think it's ever worked so well in the whole time we've had the van. We're very very happy and if you ever need a review or reference we'd be happy to write a real stonker of a review. Many thanks. Tom
Comment by:  Sylvia
Dear Steve
thank you very much for prompt service, order arrive this morning.
Regards
Sylvia
Comment by:  Eddie
Dear Steve

Thank you very much for a most efficient service both from you and the Post Office, I received the cap the day after ordering.

Thank you also for ringing and trying to locate a seal for the lock, it was most generous of you.

It's no great loss not having one, they are so flimsy I doubt if not being there will make much difference.

I hope you both have a happy and successful new year.

Regards, Eddie

Comment by:  Jim
I am writing to thank you for your superb service. I ordered the above last Wednesday, it arrived Thursday morning as promised and it was fitted and working on Friday. Many many thanks, Jim.
Comment by:  Rod Sleigh,
Hi both, Many thanks for your attention to my requirements, excellent service from a company whom I have never done business with before and people that I have never met! I am happy to recommend your company to any of my Volkswagen owning friends and have added your site to my links page at www.vwbooks.co.uk Best regards and thanks again, Rod Sleigh, Website www.vwbooks.co.uk Volkswagen enthusiasts please visit www.historicvws.org.uk and www.vwocgb.com
Comment by:  JM
I was really impressed with the level of helpfulness of the Marcle team. My camper failed its MOT with a deflated nearside suspension bellows and through phone/email the team helped me to work out what the issue was, where it was, how to resolve the issue without needing a new part/kit, before any mention of purchasing something from them. They really walked the extra mile to be helpful and kind in their counsel. I am extremely thankful for this.
Comment by:  Jim
Just thought I would drop you a line to say thanks for a great kit. It turned up Friday and it was fitted on Saturday. Quality bit of equipment, so glad I went with yours rather than the cheaper one on Ebay. Great instructions and easy to use.
Comment by:  Les
Thanks very much for the extra pump spares, I received them today.

I hope to use your company in the near future,and will tell everyone what a fantastic service you give.

Les
Comment by:  Phil
Excellent, and many thanks for unbeatable service. I like the no nonsense website which is a mine of information. I wish I'd found you earlier.

Regards,

Phil

Comment by:  Carol
Thanks I have received my order. Great service!!

Carol

Comment by:  David
Dear Steve,
Received my order yesterday, very pleased with the item and the speedy delivery.

Thanks

David
Comment by:  Marc
Hi Steve

Thanks for this, have placed order today. Very clear and helpful website

regards Marc
Comment by:  Gerald Vokins
hi steve, kathy,many thanks for a quick & efficient service, kit was delivered in 72hrs well packaged, hope to be able to fit suspension kit this weekend coming, should be a relatively easy job following the very well documented fitting instructions.would recommend your company to any body, once again thanks gerry
Comment by:  jack
Hello Steve,

Thanks for sorting the air suspension kit out for us. Easy fit...doing everything we want... more than pleased with it. Wouldn't hesitate to get another one if we needed.

Best Regards, Jack

Comment by:  les
many thanks for promp fulfillment of above orderand previous order for pump,
we now have running water once morequicker than we imagined,
many thanks for an excellent service i have logged your web page as a favouritefor further use,(hopefuly not too often )
yours
L
Comment by:  R. Y.
I would like to thank you for the quality of service that I received from your company regarding the purchase and refund of monies for a new tap that I had ordered. We will have no hesitation of recommending your company. We are going to keep you e-mail on our address book for future use. Thanking you again R.
Comment by:  Scott
I have now received and fitted the air suspension to my Talbot van, excellent and accurate service/instructions for fitting/description and results.

Thankyou and if anyone reads this buy a set!! Scott
Comment by:  Nina
Dear Steve, pleased to inform you blind received this morning. fits a treat very satisfied with service will definitley be ordering from you in the future.

Nina

Comment by:  Richard
Hi there,
Just to let you know that i have fitted the swivel seat and everything is fine.
Many thanks for sending the correct seat straight away.
Kind regards
Richard
Comment by:  Ziggy
Many thanks for your swift dispatch of my order and i will recommend you to others, mmm was where i saw your products
Comment by:  Happy camper from Kingston.
Just a quick note to thank you! Parts arrived next morning, I fitted them and all is good, my camper is now level and has a soft ride. You're service is brilliant and you stock some of the most hard to get parts. I'm singing your praises to everyone I know and telling them to use you. You deserve it. Thanks again. Happy camper from Kingston.
Comment by:  Bill
HiSteve , just to let you know my order was delivered earlier today,packaged well and in good order , just got to find time to fit it.
Thanks for fast and efficient service.
Are you open to the public? I am very near you,lots of bits still to get .
Many thanks Bill
Comment by:  Tim
Hi.

Just to say, many many thanks for the great service you provide. I ordered my fan yesterday and it has just arrived!

Thank you very much again and all the best for the future.

Regards

Tim
Comment by:  George
Dear Steve recived airsuspention all ok and fitted a verry good service George
Comment by:  Keith
Hi Steve

Elbow received this morning - you're a star - many thanks for your quick response and superb service. I'll take a bit more care putting the air gauge etc together this time.

Thanks again

Keith

PS - Have a look at - http://tinyurl.com/26jqnc - makes a nice change to be able to give praise. KS

Comment by:  Deborah
Dear Steve
Just forwarding this e mail in case you didn't receive it. Thank you for giving the refund. What a Star! Not a lot of you left.
Most impressed.
Many thanks.
Deborah
Comment by:  Paula
Steve
Thanks for the kind and hassle free return.
Paul
Comment by:  Kevin
Hi Steve, just a quick email to let you know the Ducato/Dunlop air suspension kit arrived safely today - Many Thanks. It is now on, and is excellent quality and fit - it has made a fantastic difference to the road manners and stability of my motorhome for sure. Roundabouts are much better and driving in crosswinds is no effort now and the higher stance makes the motorhome look much better too. Overall, an excellent purchase and have no hesitation in recommending you or your products - in fact I already have. Kindest Regards and again, Many Thanks. Kev
Comment by:  john
Just a quick note to compliment you on outstanding customer service. The whole transaction was carried out with total professionalism. I was amazed that the package arrived within 24 hours. Although the Dunlop instructions are clear applying them in practice is another matter! They fail to mention , for instance , the imperative need to position the valve on the bellows at right angles to the upper bracket arms. I tried to install in the sequence they suggested and it proved virtually impossible. Once I worked out an alternative, lightly assembling the whole unit with the spring u bolts removed and then sliding it into position and squeezing the u bolts back the job was simple. The first attempt on one side following the Dunlop sequence took nearly two hours. The second using mine took 20 minutes. The result is better than I dared to hope. The ride height is now perfect. One very satisfied customer! Cheers John
Comment by:  John
As always an excelent service.

If you have a spare few minutes some time, could you give "lessons" to some of our suppliers, wish they where as good :)

regards

John
Comment by:  John Robinson
Dear Steve & Cathy, Air Assisted Suspension You certainly deserve to do business with all the work you put into your web site. On Tuesday morning my order placed on Saturday was delivered. The goods were well packed and received in perfect condition with all the necessary fittings. During the afternoon the weather was kind and enabled me to complete the installation. I must say your instructions and photographs were excellent. The gauge was placed just inside the cab door like you found to be the best place. The only addition was a 5mm spacer placed behind the gauge to bring it forward enabling ease when inflating. I only had a wheel jack and used it to raise one side of the vehicle but not lifting the tyre off the floor. This was sufficient to remove the bump stops and leave enough space for the bellows which were placed without working under the vehicle but just holding the fitting in one hand and working in front of the wheel on the side of the vehicle. The one side was inflated and the procedure repeated for the other side. The reason for buying the system was to make the vehicle more stable at speed. I did a test run and it was very stable at 70mph. My Hymer has a 2.8 Fiat engine which enables overtaking of the HGVs which mainly travel at 60mph, but I felt that there was a need for more positive steering which seems to have been achieved. Best regards, John Robinson www.motorhome.me.uk
Comment by:  Chris
Dear Team, Thank you for your super efficient service in supplying my order. Everything came when promised and all parts correct. I fitted the Dunlop suspension kit last night, perfect fit and looks good. Finished off the piping and gauge installation this morning and am more than pleased with the result. Suspension height now back to where it was when the motorhome was new. Looking forward to the towbar not digging in when I reverse up my drive! Great service Marcle. Kind regards, Chris
Comment by:  kieran
Steve, forgot so say thanks for my order a couple of weeks ago, received a parts the day after ordering and the colour matching was spot on. I did my homework re suppliers on the web and you were £17 less than the next cheapest supplier for the cbe electrical socket module bits l ordered. Kieran
Comment by:  Keith & Kathy
Hello Steve and Cathy We arrived at Wood Farm Caravan Club Site this afternoon and the Reich Non Return Valve was sitting here waiting for us. I have now fitted the valve and everything appears to be working great. The Whale valve that has been replaced was not working at all and the water ran the wrong way through the valve when I disconnected the input side. Thank you very much for your helpful and speedy service. Regards Keith & Kathy
Comment by:  Geoffrey
I wish to to thank all at Marcle Leisure for the prompt delivery of the above order which I recieved 19 Nov. Due to the excellent service given by your team I will have no hesitation in recommending you to others. So once again many thanks.
Comment by:  Adrian
Order received and tested.

Thanks for your prompt serevice

Regards Adrian
Comment by:  Derek
Hello Folks Chrome Exhaust Trim ordered 11.08 19th January delivered 12.00 20th January. VERY IMPRESSIVE, MANY THANKS. Derek
Comment by:  Barry
Thank you very much, the seat swivel has arrived, your service has been remarkable.
Comment by:  g d
just to let you know delivery excellent and the frilight range is an exact match for the old fairlight range
Comment by:  John
Many thanks for the detailed explanation.

I wish all firms I deal with (100's every week) where as good as yourselves.

best regards,

john

Comment by:  L & O
Hi Steve,

Water purifier arrived today-thank you!

We've bought the basic model without the faucet, is it possible to get the faucet at a later date if we decide we need it??

Many thanks for all your help,we'll definatly reccomend you to anyone else needing bits for their van!

Cheers

L & O

Comment by:  RJ
Excellent service, all ready for Easter holiday. Thankyou
Comment by:  Alan Bunn
Fantastic service. Seat swivel ordered on Tuesday delivered Thursday first thing, fitted by lunch time. Great instructions & video how to fit on web site. What a change to order on line without any problems. Will certainly use you for our Motorhome parts & recommend you to other campers.
Comment by:  Tim
Good morning Just a quick note of thanks. The replacement covers have arrived and will be installed next week. Main reason for this email is to congratulate you on your customer service which has been second to none. Hoping that you go from strength to strength. Kind regards Tim
Comment by:  Geof
Hi Steve WOW!!! The kit I ordered at around midday yesterday arrived at 08:57 this morning. That's what I call service. I am impressed with the quality of the kit, having fitted a couple of kits in the past, this is far superior in everyway. Thanks again for a great service. Regards Geoff PS. The Dispatch Bay tracking was also excellent.
Comment by:  Pete
Hi Steve,

Package received safe and sound before the end of last week. I was most impressed by your speedy response although the RS bag had me guessing for a few minutes, I haven't done any business with them for many, many years!

Although I've loaded the software on my laptop and eventually got it to talk to my Garmin Geko 301 I've not tried any navigation yet. I'm hoping it will help my wife and I when we travel to Holland and France in the summer.

Many thanks,

Pete

Comment by:  Paula
Hello Steve,
Just to let you know that the Thetford 402x and spare cassette arrived this afternoon.
Many thanks for you assistance and for the prompt delivery.
Regards,
Paula
Comment by:  Brian Pilling
Thanks for your immediate attention . Both over the phone & delivery. Hope the product lives up to its promise as it is due to be fitted next week. Steve was most helpful & although it was not obvious how to use the link to order he dealt with it admirably over the phone
Comment by:  Dan
thank you for the pump and the promt delivery. I will shop with you again

reguards
Dan

Comment by:  Peter Burrows
I ordered some spare parts and they arrive in 48hours - Excellent service, will most definitely use you again
Comment by:  Euan
Hi

Just a quick note to let you know the below order arrived (amazingly for here!). Great service and will be back when there's something more I need.

Thanks

Euan

Comment by:  Nicki
Dear Steve.

Many Thanks for your advice and help, I have received the camera and monitor this morning in one piece.

Im hoping that I shall be using it within the next few days and that I can be a dumb blonde that can actually reverse a transit van.

Regards Nicki

Comment by:  George
Received it the next day as promised, many thanks
George
Comment by:  James
Order received, thank you very much for an excellent speedy service!

James

Comment by:  yvonne
hi
we recieved the order thursday morning very quick delivery everything okay
thanks very much
yvonne
Comment by:  RON
Hi there, recieved the item today, excellent sevice, many thanks.

regards Ron.

Comment by:  Peter
Thank you for processing my order so quickly. Excellent service - thanks
I'll use you again!
Regards

Peter
Comment by:  Deirdre Norris
Hi Steve, Really impressed with the great service you provided.Would recommened it to anyone.The locker hinges couldn't be got anywhere in Ireland-believe me I tried.(By the way I think I,ll keep the old name for the house even though the postman liked your one) Thanks a million. Deirdre.
Comment by:  Keith Fairweather
Most helpful and courteous. Found just the right part to replace part of the mechanism and the cost was very reasonable. Delivery extremely good. Would most certainly recommend the site to friends.
Comment by:  William
Dear Marcle just a few words to say thanks for the superb service you provided when you supplied my air suspension system. It has been installed and is a first class piece of equipment and performs well. thanks.
Comment by:  Alan Y
I would just like to take this opportunity to thank you for my Dunlop Air Suspension kit and compressor which I received Today being Wednesday lunchtime this was ordered on Sunday afternoon your company was recommend by SVTech at Leyland I cannot speak highly enough About your service and customer care Thank You again it only leaves me to wish you and your Company every success for the future Alan Y
Comment by:  Peter
Thank You very much for such an excellent service, I ordered the swivel seat plate at 10.30pm Tuesday and it arrived at 10am Thursday, The item was easily fitted to my motorhome, taking only 15 minutes from start to finish, An excellent piece of equipment at an excellent price. I will most definitely purchase from you again and I will strongly recommend you to my motorhome friends Yours Sincerely Peter
Comment by:  sharon
hi,
just a quick email to say i got my order today, fitted them fantastic cant wait to give them a go this weekend.
thanks again sharon
Comment by:  Alexander Jack
Ordered parts for a customer, delivered next day to North of Scotland without any ripoff carriage charges, customer managed to catch his prebooked ferry to Orkney following repairs, absolutely delighted. Thanks for speedy delivery and excellent service Northvans Mobile Service Engineer
Comment by:  John
Have a look at - http://tinyurl.com/36y3hc
Comment by:  DP
Hymer with 1994 Mk1 Fiat Ducato Chassis. Hi Steve, I thought I would drop you a note to tell you that my fitting of the above kit went well and has thoroughly improved the handling of this vehicle. So much nicer to drive on the wee roads up the West Coast of Scotland. thank you, DP
Comment by:  Gunnar
Dear Steve,

just to let you now that the CTEK charger arrived today and that it works perfectly.

Many thanks and best regards,

Gunnar

Comment by:  Jack
Seat Swivel arrived this afternoon (8th March 2007). I have been very impressed with your communication and service - many thanks

Regards
Jack
Comment by:  graham
dear marcle leisure thank you for the very quick delivery on my purchase of a suspension system. and i would like to thank you for contacting me in making sure that the item i required was the item ordered, so there was no set backs. i am very pleased with the goods supplied and will be happy to purchase from your company again. when i installed item i had a slight problem, i contacted you and you were more than helpful with regards to my enquiry and to help resolve it i cannot thank you enough, its a shame other companies cannot offer the same politeness and assistance yours graham
Comment by:  Suzanne Jones
Received the following day, incredible service, many thanks.
Comment by:  Mick
Hi Steve
Received the Firestone suspension units Wed. Thanks for the excellent service and keeping me up to date with the supply situation.

Regards
Mick
Comment by:  chris
Thanks,

It was at home when I arrived from work tonight (Wed). Another little job for weekend.

Many thanks for the fast order 'turn round'.

Regards,
chris
Comment by:  Geoff
Goods arrived less than 24 hrs after I placed my order!!

Thanks and Congrats!

Geoff

Comment by:  chubadub
Hi, Thanks for the air suspension kit, speedy delivery and great fitting guide, got to see what else you've got soon. cheers, chubadub.
Comment by:  Jim
Dear Steve, Thank you for your prompt and positive response to my enquiry. I was very pleasantly surprised to receive your promised hoses and fittings by mail this morning. In an age of missed deadlines, worthless promises and obstructive ‘helplines’ it is refreshing to deal with a company where “service” is more than a department title.
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